What is E-Bill?
E-Bill or electronic bill is the service through which you get your monthly postpaid bills via email on your email ID registered with us..
What are the benefits of E-Bill?
With E-Bill Service your bill reaches you with in 24hrs of your bill generation. Also with E-Bill service your bill can be protected from unauthorized access. Last but not the least you can access your bill anytime from anywhere
How do I activate E-Bill services?
To activate E-Bill on your number pls send SMS “START E-Bill ” to 121 toll free. Your E-Bill service would be activated with in 48hrs of your request and would be effective from your next bill cycle. Please note that once your E-Bill service is activated, your paper bill service would be withdrawn and you would not get paper bill from next bill cycle onwards
How do I check if my E-Bill service has been activated?
To check if your E-Bill service has been activated please send SMS “UNBILL” to 121 and check for the bill mode. If your E-Bill service has been activated, your bill mode would be updated as “E-Bill”.
How do I deactivate E-Bill services?
To deactivate your E-Bill service, you need to send SMS “STOP E-Bill” to 121 and your service would be deactivated with in 24 hrs and would be effective from next bill cycle. Once you deactivate your E-Bill, your paper bill service would be activated automatically.
What would I be charged for E-Bill service?
There is no charge for E-Bill service for you.
How do I get duplicate bill?
To get your duplicate bill you may pls log on to MY ACCOUNT at our website www.aircel.com . Alternatively you may also pls send an SMS “DUPBILL <month>” to 121 toll free..
How do I know that my duplicate bill request has been taken?
After you request for a duplicate bill you would get a confirmatory SMS about the acknowledgement of your request. You would get your duplicate bill with in 7 working days after your request has been acknowledged.
What would I be charged for duplicate bill?
There is no charge for duplicate bill sent to you.
How do I get itemized bill?
To subscribe for monthly itemized bill please send a toll free SMS "START ITEMBILL" to 121 and if you need an itemized bill only for one time then send a toll free SMS ITEMBILL to 121. You may also visit My Account on our website - www.Aircel.com to access itemized bill free of charge.
What would I be charged for itemized bill?
You will be charged 25 per month for itemized bill.