Tele Marketers Registration
In pursuance to TRAI’s Telecom Commercial Communications Customer Preference Regulations, 2010 and its subsequent amendments, it is mandatory for any person or legal entity engaging in the activity of Telemarketing to register itself with Telecom Regulatory Authority of India (TRAI) and comply with the TRAI’s regulation and any other guidelines/directions in this regard.
All (existing & new) telemarketers are required to register their telemarketing centre with TRAI by filling an online form at www.nccptrai.gov.in. Post online registration, a unique registration number will be generated.
New telemarketers shall have to pay the registration fee of Rs 1000/- and Rs. 9000/- as customer education fee. Existing Telemarketers (who are already registered with Department of Telecommunications -DoT) are required to pay Rs 9000/- only. The payments can be made offline or online, and for further details/procedure for registration etc, may kindly refer to the Government website www.nccptrai.gov.in.
Post registration, the Telemarketer (both new and existing) should provide the copy of registration done at www.nccptrai.gov.in. to Aircel and shall have to execute a legal agreement with Aircel, for the telemarketing activity proposed to be carried out by him i.e. Commercial or Transactional Communication.
Upon successful execution of legal agreement, the Telemarketer can apply for Telecom resources with Aircel and should submit a Customer Engagement Form (CEF) & valid Proof of Identity & Proof of Address (as per prevalent guidelines of DoT/TRAI or Aircel Policies on subscriber verification) to the below mentioned location as applicable. Post fulfilling of all above requirements as per satisfaction of Aircel, telecom resources for Telemarketing activity will be allotted by Aircel.
Please refer to the “Guidelines for Telemarketers” (http://www.nccptrai.gov.in/nccpregistry/Guidelines%20for%20Telemarketers.pdf) and necessary instructions available at website ‘www.nccptrai.gov.in’ under Telemarketers tab.
The details of the location to apply for Aircel Telecom Resources post online registration with TRAI is as follows: