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Kolkata Nodal Officers

Nodal Officers Announcement

(Pursuant to Telecom Consumers Protection and Redressal of Grievances Regulations issued by Telecom Regulatory Authority of India)

Aircel offers you the best in customer service. When a customer calls in the 24 hour call centre with a complaint or grievance, a docket number is provided with a specified time line for resolution of the complaint. If the complaint is not resolved within the specified time at the call centre, the customers may contact the designated nodal officer by means of written communication, telephone, e-mail or by logging on to Aircel's website www.aircel.com and lodge their complaint or grievance. If the complaint or grievance is not resolved at the nodal officer level then customers may contact the appellate authority set up by the company.


Kolkata Nodal Officer

Location
Nodal Officer
Mobile
Email
Kolkata
Navdeep Pai
9804199209
nodalofficer.kolkata@aircel.co.in
Write to Address
3rd Floor, Globsyn Crystals Building
Plot 11 & 12,
Block EP & GP,
Sector V, Salt Lake,
Kolkata - 700 091.


Appellate Authority

Location
Nodal Officer
Mobile
Email
Kolkata
Praveg Gupta
9804099011
appellate.kolkata@aircel.co.in
Write to Address
3rd Floor, Globsyn Crystals Building
Plot 11 & 12,
Block EP & GP,
Sector V, Salt Lake,
Kolkata - 700 091.


Download Aircel Appellate Complaint Form
Status of Appeals with our Appellate Authority
View Aircel Customer Service Manual